Play Safe, Play Smart

Cricxo Responsible GamingStay in Control

Betting at Cricxo should always be fun. We want every player in Bangladesh to enjoy our platform without it ever becoming a problem. That is why Cricxo provides a full set of responsible gaming tools — deposit limits, session reminders, cooling-off periods, and self-exclusion — all available directly from your account. Your wellbeing comes first, always.

18+

Minimum age to play on Cricxo

24/7

Support available for all players

4

Self-protection tools built into your account

0

Tolerance for underage gambling at Cricxo

What Does Responsible Gaming Mean at Cricxo?

Responsible gaming means treating betting as entertainment — not as a way to make money or escape from problems. At Cricxo, we believe that every player in Bangladesh deserves to enjoy our platform on their own terms, with full control over how much time and money they spend.

Responsible gaming at Cricxo is not just a policy on a page. It is built into the platform itself. From the moment you register, you have access to tools that let you set your own limits, take breaks, and step away completely if you ever feel the need. No questions asked, no delays.

We also train our support team to recognise signs of problem gambling and to respond with care and without judgment. If you ever reach out to us about a gambling concern, you will be treated with respect and given practical help immediately.

Our Core Belief

Gambling should always be a choice, never a compulsion. Cricxo is here to make sure it stays that way for every player in Bangladesh.

Player-Controlled Limits

Set your own deposit, loss, and session limits directly from your Cricxo account settings. Changes to lower limits take effect immediately.

Session Time Reminders

Cricxo can remind you how long you have been playing so you never lose track of time during a session.

Cooling-Off Periods

Take a short break from betting — 24 hours, 7 days, or 30 days — without permanently closing your account.

Self-Exclusion

Exclude yourself from Cricxo for a minimum of six months. During this period your account is fully locked and cannot be reopened early.

Reality Checks

Enable pop-up reality checks that show your session time and net win/loss at regular intervals you choose.

Cricxo's Responsible Gaming Features

Six tools built into every Cricxo account to help Bangladesh players stay in control of their betting.

Deposit Limits

Set a daily, weekly, or monthly deposit cap on your Cricxo account. Once you hit your limit, no further deposits are accepted until the period resets. Lowering your limit takes effect right away — raising it requires a 24-hour cooling period to protect you from impulsive decisions.

Loss Limits

Decide in advance how much you are comfortable losing in a given period. When your net losses reach that amount, Cricxo will automatically pause your betting for the rest of the period. This is one of the most effective tools for keeping gambling within a budget you can afford.

Session Time Limits

Set a maximum session length so Cricxo automatically logs you out after a set number of hours. You can also enable regular reminders that pop up during play to let you know how long you have been active. Small nudges like this make a real difference over time.

Cooling-Off Periods

Need a short break without closing your account? A cooling-off period lets you pause all betting activity for 24 hours, 7 days, or 30 days. During this time you cannot deposit or place bets. Your account and balance remain safe and ready when you return.

Self-Exclusion

If you feel that gambling is becoming a problem, self-exclusion is the strongest tool available. Exclude yourself from Cricxo for a minimum of six months or permanently. During exclusion, your account is fully locked, all marketing is stopped, and you cannot reopen the account before the period ends.

24/7 Support

Our support team is available around the clock via live chat. If you are worried about your gambling or someone else's, reach out to us. We will listen without judgment and help you access the right tools or information. You are never alone when you play at Cricxo.

How to Use Your Account Tools

Step-by-step guide to activating responsible gaming features on your Cricxo account.

01

Log In

Sign in to your Cricxo account using your registered email and password. If you have two-factor authentication enabled, complete that step too.

Where: Click Login in the top navigation bar or visit /login
02

Open Settings

Navigate to your account settings panel. Look for the Responsible Gaming or Player Protection section — it is clearly labelled and easy to find.

Tip: All responsible gaming tools are grouped together in one place for easy access.
03

Set Your Limits

Choose the tools that suit your situation. Set deposit limits, loss limits, session time limits, or activate a cooling-off period. All changes are confirmed instantly.

Note: Lowering limits takes effect immediately. Increases require a 24-hour wait.
04

Confirm & Play

Once your limits are set, play with confidence knowing Cricxo will enforce them automatically. You can review or adjust your settings at any time from the same panel.

Support: Contact live chat if you need help setting up any tool.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of how experienced they are or how much they earn. The key is recognising the warning signs early. Cricxo wants every Bangladesh player to be aware of these signs — in themselves and in people they care about.

Gambling becomes a problem when it stops being fun and starts causing stress, financial difficulty, or relationship strain. If any of the signs below feel familiar, it is worth taking a step back and using one of Cricxo's responsible gaming tools, or speaking to someone you trust.

Important Reminder

Recognising a problem is the first and most important step. Cricxo's support team is here to help — no judgment, no pressure, just practical support whenever you need it.

Need to Talk?

Reach out to our 24/7 live chat support team directly from your Cricxo account. We are trained to listen and help you find the right path forward.

Placing bigger bets to try to win back money you have already lost is one of the clearest signs of problem gambling. This pattern almost always leads to larger losses and greater distress. If you notice yourself doing this, activate a loss limit or cooling-off period on your Cricxo account immediately.

Spending far longer gambling than you intended, or regularly losing track of how much time has passed, is a warning sign. Cricxo's session time reminders and automatic logout features are designed specifically to help with this.

If you find yourself hiding how much you gamble or how much you have lost from family or friends, that is a significant warning sign. Secrecy around gambling often indicates that on some level you already know it has gone too far.

Using money set aside for rent, food, bills, or other essentials to fund gambling is a serious sign that things have gone out of control. Cricxo's deposit limits are there to help you keep gambling money completely separate from your essential expenses.

Using gambling as a way to cope with stress, anxiety, depression, or personal problems is a warning sign that the activity has moved beyond entertainment. Gambling cannot solve real-life problems — it can only add to them. If this sounds familiar, please reach out to our support team.

If you have tried to cut down or stop gambling and found that you cannot, this is a strong indicator of a gambling problem. Self-exclusion through Cricxo is a powerful tool in this situation — it removes access entirely so the decision is made for you.

Quick Self-Assessment

Ask yourself these questions honestly. If you answer yes to two or more, it may be worth using one of Cricxo's responsible gaming tools or speaking to our support team.

1

Do you spend more money on gambling than you originally planned when you started a session?

2

Have you ever borrowed money or sold something to fund your gambling?

3

Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?

4

Have you lied to family members or friends about how much time or money you spend gambling?

5

Do you find yourself thinking about gambling when you are doing other things — at work, with family, or trying to sleep?

6

Have you ever gambled to try to recover money you previously lost?

7

Has gambling ever caused problems in your relationships, work, or financial situation?

What to Do Next

If two or more of these questions apply to you, we encourage you to log in to your Cricxo account and activate a deposit limit, cooling-off period, or self-exclusion. You can also contact our support team via live chat for immediate, confidential help.

Protecting Minors from Gambling

Cricxo has a strict 18+ policy. No one under the age of 18 is permitted to register or play on our platform. We take this responsibility seriously and use age verification checks during registration to enforce it.

If you are a parent or guardian in Bangladesh and you are concerned that a young person in your household may be accessing gambling sites, there are practical steps you can take. Installing parental control software on shared devices is one of the most effective ways to block access to gambling platforms.

If you believe a minor has registered a Cricxo account, please contact our support team immediately. We will investigate and close the account without delay, and all associated funds will be handled in accordance with our Terms and Conditions.

Zero Tolerance

Cricxo has zero tolerance for underage gambling. Any account found to belong to a person under 18 will be closed immediately and permanently.

Parental Control Software

Use parental control tools on shared computers, tablets, and phones to block access to gambling websites. Many free and paid options are available that work across all major devices and browsers.

Secure Your Account

Never share your Cricxo login credentials with anyone, including family members. Use a strong, unique password and enable two-factor authentication to prevent unauthorised access to your account.

Open Conversations

Talk openly with young people in your household about gambling. Explain that it is an adult activity with real financial risks, and that responsible gaming tools exist because even adults need help staying in control.

Cricxo's Commitment to You

Responsible gaming is not just a checkbox for Cricxo. Here is what we actively do to protect every Bangladesh player on our platform.

Age Verification on Every Account

Every Cricxo account goes through an age verification process. We reserve the right to request additional proof of age at any time and will close any account that cannot verify it is 18+.

Responsible Advertising

Cricxo does not target advertising at vulnerable individuals or minors. All our promotional content includes responsible gaming messaging and the 18+ requirement.

Staff Training

Every member of the Cricxo support team is trained to identify signs of problem gambling and to respond with empathy, practical guidance, and without judgment.

Ongoing Platform Monitoring

Cricxo monitors gameplay patterns to identify accounts that may be showing signs of problem gambling. Where we see concerning patterns, we may proactively reach out to the player.

No Marketing During Exclusion

When a player activates a cooling-off period or self-exclusion, all marketing communications are stopped immediately. We will not try to tempt you back while you are taking a break.

Continuous Improvement

Cricxo regularly reviews and improves its responsible gaming tools based on player feedback and industry best practices. We are always looking for better ways to protect our players.

Play Responsibly at Cricxo

Ready to Play Smart and Stay in Control?

Cricxo is built for players who want to enjoy betting without losing control. Register your free account today, set your limits from day one, and experience a platform that genuinely cares about your wellbeing. Bangladesh's most responsible betting platform is ready for you.