All
Account
Deposits
Withdrawals
Bonuses
Games
Security
App
Account & Registration
Creating a Cricxo account takes less than five minutes. Click the
Register button, enter your mobile number, choose a strong password, and verify your number with the OTP sent to your phone. Once verified, your account is active and ready to use. You can then make your first deposit via bKash or Nagad and claim your welcome bonus automatically.
No. Cricxo allows only one account per person. Duplicate accounts are detected automatically and may result in suspension of all associated accounts and forfeiture of any balances. If you have forgotten your login details, use the password reset option on the
Login page or contact support.
You must be at least 18 years old to register and play at Cricxo. Age verification may be requested at any time. Accounts found to belong to underage users will be closed immediately and any funds returned. Cricxo is committed to responsible gaming — visit our
Responsible Gaming page for more information.
Go to the
Login page and click "Forgot Password". Enter the mobile number linked to your account and you will receive an OTP. Enter the OTP, set a new password, and you are back in. If you no longer have access to your registered number, contact Cricxo support via live chat for identity verification.
Deposits & Payments
Cricxo accepts deposits via bKash, Nagad, and Rocket — the three most widely used mobile banking services in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT) with no currency conversion fees. Bank transfer options are also available for larger deposits.
Deposits via bKash and Nagad are credited to your Cricxo account instantly — usually within a few seconds of completing the transaction. If your deposit has not appeared after 10 minutes, take a screenshot of your payment confirmation and contact live chat support with the transaction reference number.
The minimum deposit at Cricxo is ৳200. There is no maximum deposit limit for standard accounts, though high-value deposits may require additional verification. The minimum deposit to qualify for the welcome bonus is ৳500.
Cricxo does not charge any fees on deposits. The amount you send via bKash or Nagad is the exact amount credited to your gaming balance. Note that your mobile banking provider may apply their own standard transaction charges, which are outside Cricxo's control.
Withdrawals
Log in to your Cricxo account, go to the Cashier section, and select Withdraw. Choose bKash or Nagad, enter the amount and your mobile wallet number, then confirm. Withdrawals are processed within 1–4 hours during business hours. Make sure the mobile number you withdraw to matches the one registered on your account.
The minimum withdrawal at Cricxo is ৳500. There is no upper limit on withdrawals, though amounts above ৳50,000 may require identity verification before processing. Cricxo recommends completing KYC verification early to avoid any delays on large withdrawals.
Withdrawals can show as pending for a few reasons: your account KYC is incomplete, you have an active bonus with wagering requirements not yet met, or the withdrawal was submitted outside processing hours. Check your account notifications for any pending verification requests. If the issue persists after 4 hours, contact live chat support.
Bonuses & Promotions
New Cricxo players receive a 150% welcome bonus on their first deposit. For example, if you deposit ৳1,000, you receive ৳1,500 in bonus funds — giving you ৳2,500 to play with. The bonus is credited automatically after your first qualifying deposit. Full terms are on the
Terms and Conditions page.
Wagering requirements mean you need to bet the bonus amount a certain number of times before you can withdraw it as cash. Cricxo's standard wagering requirement is 20x the bonus amount. So if you receive a ৳1,500 bonus, you need to place ৳30,000 in total bets before the bonus converts to withdrawable cash. Progress is tracked in real time in your account.
Yes. Cricxo runs weekly reload bonuses, free spins on featured slot games, and cashback offers on live casino losses. During major cricket tournaments like IPL and BPL, special event bonuses are available. App users receive push notifications for all active promotions so they never miss a deal.
The welcome bonus can be used across all Cricxo game categories including slots, live casino, card games, fishing games, and sports betting. Some game-specific promotions may be restricted to particular titles. Always check the promotion terms before opting in to understand which games qualify.
Games
Cricxo currently offers over 1,200 games across all categories — live casino, slots, card games, fishing games, bingo, and cricket betting. New games from providers like Evolution Gaming, Pragmatic Play, and Jili Games are added every month. Browse the full library on the
Game page.
All Cricxo games use a certified random number generator (RNG) that has been independently audited by third-party testing labs. The RNG ensures every spin, card deal, and dice roll is completely random and cannot be influenced by the platform or other players. You can verify any game result from your account history at any time.
Minimum bets vary by game. Most slots and instant games start from ৳10 per round. Live casino tables typically start from ৳50. Cricket betting markets have a minimum stake of ৳20. This makes Cricxo accessible for players at all budget levels, whether you are a casual player or a high roller.
Security & Privacy
Yes. Cricxo uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your personal information is never sold to third parties. Full details on how your data is collected and used are available in our
Privacy Policy.
Log in to your Cricxo account, go to Account Settings, and select Security. Toggle on Two-Factor Authentication (2FA) and follow the steps to link your mobile number. Every time you log in from a new device, you will receive an OTP to confirm it is really you. This is strongly recommended for all players.
Change your password immediately via the
Login page and contact Cricxo live chat support. Our security team can freeze your account temporarily while the issue is investigated. Never share your password or OTP with anyone — Cricxo staff will never ask for your password.
Cricxo App
Visit the
App page on the Cricxo website and follow the download instructions for Android or iOS. The Android APK can be downloaded directly — you may need to allow installation from unknown sources in your phone settings. iOS users can install via the Safari browser prompt. The app is free to download.
Yes. The Cricxo app is available for both Android (version 6.0 and above) and iOS (version 13 and above). The app offers the full Cricxo game library, live betting, deposits, withdrawals, and customer support — all optimised for touchscreen use on your smartphone or tablet.
The Cricxo app is optimised for low data usage and works well on 3G and 4G connections. Slot games and instant games use very little data. Live casino and live cricket streaming use more data — roughly 150–300 MB per hour depending on video quality. You can reduce data usage by lowering the stream quality in the app settings.
About This Cricxo FAQ
This Cricxo FAQ page is updated regularly to reflect the latest platform features, payment options, and promotions. If you cannot find the answer you are looking for here, our live chat support team is available 24 hours a day, 7 days a week.
The Cricxo FAQ covers every aspect of the platform that Bangladesh players ask about most. Whether you are brand new to online gaming or a seasoned player switching from another site, this Cricxo FAQ is designed to get you up and running as quickly as possible. The most common questions we receive are about deposits and withdrawals — specifically how to use bKash and Nagad to fund your account and how fast you can get your winnings back to your mobile wallet.
The short answer is that Cricxo deposits via bKash and Nagad are instant, and withdrawals are processed within one to four hours. There are no hidden fees on either side, and the minimum deposit is just ৳200 — low enough that any player can get started without a big commitment. The Cricxo FAQ also covers the welcome bonus in detail, because this is something every new player wants to understand before they register.
On the games side, this Cricxo FAQ explains how the random number generator works, what RTP means, and why Cricxo games are fair. The platform uses certified RNG technology from independent testing labs, and every game result can be verified from your account history. If you have ever wondered whether an online casino can be trusted, the answer at Cricxo is yes — and the Cricxo FAQ gives you the technical details to back that up.
For players who prefer mobile gaming, the Cricxo FAQ section on the app explains how to download it on Android and iOS, what system requirements are needed, and how to manage data usage on a mobile connection. The Cricxo app is one of the most downloaded gaming apps in Bangladesh because it is fast, stable, and gives you access to the full game library including live cricket betting, Teen Patti, and slots — all from your phone.
Security is another topic covered thoroughly in this Cricxo FAQ. Your personal data is protected by 256-bit SSL encryption, and two-factor authentication is available for all accounts. Cricxo takes responsible gaming seriously too — deposit limits, session reminders, and self-exclusion tools are all available from your account settings. If you ever feel that your gaming is becoming a problem, the Cricxo FAQ points you to the right resources and support options.
Still Have Questions?
Our support team is online 24/7 via live chat. You can also reach us by email at [email protected]. We typically respond to emails within 2 hours during business hours.